For top and middle level management team
| For top and middle level management team | ||||
 |
Leadership; | |
Service orientation; | |
|
Effective communication; | |
Time management; | |
|
Presentation skill; | |
Customer care; | |
|
People management; | |
Change management; | |
|
Project management; | |
Conflict and complain management; | |
|
Risk management; | |
Complex problem solving; | |
|
Negotiation skills; | |
Creative thinking; | |
|
Emotional intelligence; | |
Critical thinking; | |
|
Cross cultural skill; | |
Team work; | |
